Frequently Asked Questions
Everything you need to know about fueling your performance and tracking your progress.
How long does shipping take for supplements and gear?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for open supplement containers?
To ensure safety and quality control, we only accept returns on unopened and sealed supplements within 30 days of purchase. Apparel and gear can be returned if they are unworn and in original packaging.
Are Alpha Country supplements third-party tested?
Yes, all our nutritional products undergo rigorous third-party testing to ensure purity, potency, and the absence of banned substances, making them safe for competitive athletes.
How do I access my digital training programs after purchase?
Immediately after checkout, you will receive a download link via email. You can also access your training portal by logging into your account on the Alpha Country website.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary by location and will be calculated at checkout.
Can I modify or cancel my order after it has been placed?
Because we aim for rapid fulfillment, orders are processed quickly. Please contact our support team within 1 hour of purchase if you need to make changes or cancel.